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0800 Numbers - Should I Have to Pay to Change Where They Are Pointed To?10/9/2011

We are all in business for two major reasons - to create wealth and also stability.Business people appreciate the need for profit - what's the point in business and not making any money? However,  http://www.pianetablog.com/entry.php?w=thiarff&e_id=280034 by the same token we don't like to be gouged or taken for a ride.This article looks at one of the major questions you need to be asking a UK 0800 number reseller before you make a decision to buy ie should I have to pay to change where my 0800 number is pointed to?Some 0800 numbers are "pointed" at landlines. If your business moves its premises then you may not be able to take your phone number with you. In this case you would need to point your 0800 number to your new landline.Other 0800 numbers are pointed at mobile phones. If you change your mobile phone and get a new mobile number or if a mobile phone is lost or stolen then you will need to point your 0800 number at your new mobile number.There are instances where the destination number needs to be changed very frequently. For example workers who may be called out in an emergency take it in turns to field calls in the evening. Before you order a new 0800 number online it's a wise idea to check out the reseller's policy with regards to redirecting your number.Some business telecoms companies charge a small administration fee to offset the time taken while others provide this service for free. If the fee is hefty and you know you may need to frequently change the destination number then perhaps you need to consider another company. It's a good idea to eliminate the chance of any nasty surprises in the form of a large administration fee.Also find out how you can physically change your destination number. Is it achieved by filling out a form on a website or can it be done by your company online. Ask the reseller how long it will take to redirect your 0800 number - is it instantly while you are on the phone or does it take a working day.Asking the right questions will increase the chances of you getting the right 0800 number provider for your business.

 

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